The Telephone Consumer Protection Act (TCPA) and the subsequent Federal Communications Commission (FCC) ruling of 2015 has placed broad restrictions on how cell phone numbers in the USA can be called by businesses and in particular related to the use of autodialers. We can now announce that GDCC is TCPA compliant.
What exactly is TCPA? The Telephone Consumer Protection Act of 1991 (TCPA) was passed by the United States Congress in 1991 and signed into law by President George H. W. Bush as Public Law 102-243. It amended the Communications Act of 1934. The TCPA restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment. The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines. It also specifies several technical requirements for fax machines, autodialers, and voice messaging systems—principally with provisions requiring identification and contact information of the entity using the device to be contained in the message.
GDCC has spent time working with the largest market research agencies to ensure that our calling into the US is conducted in accordance with TCPA requirements. All required practices, databases and equipment are now in place for TCPA compliance, whether contacting consumers or businesses in the US. As members of AAPOR, MRA, ESOMAR and Company Partners of the Market Research Society (MRS), GDCC will continue to track the latest requirements of the TCPA and to advise our clients on best practice.
For further information on the TCPA requirements or for information regarding studies that require calling into the United States please contact firstname.lastname@example.org